1. Introduction & Scope (Transparency)
Privacy Statement for Keystone Quality Consulting
Your privacy is important to us. This policy explains how Keystone Quality Consulting (referred to as "we," "us," or "our") collects, uses, and protects any personal information you provide when using our website, www.keystonequalityconsulting.com, or engaging with our services.
2. Information We Collect (Clarity on Data Sources)
Information We Collect
We collect information primarily through the contact and consultation request forms embedded on our website. This data is collected solely for the purpose of initiating and maintaining a business relationship. The information collected may include:
Identity Data: Your name and company name.
Contact Data: Your email address and telephone number.
Inquiry Data: Information about your industry and the specific operational challenges or goals you describe in the form.
We also collect general, non-identifiable usage data (e.g., website traffic and page views) through standard Google Analytics, which helps us improve the user experience of our website.
Our website, like most professional sites, uses small files called cookies to function correctly and to help us understand how you use our site.
Strictly Necessary Cookies: These are required for the basic operation of the site (e.g., ensuring pages load correctly).
Analytics and Performance Cookies: We use Google Analytics to collect non-personally identifiable data on how visitors interact with our site. This information—such as the pages visited, time spent on the site, and geographical region—is used solely to improve our website's structure, content, and user experience.
By continuing to use our site, you consent to the placement of these cookies on your device. You can choose to disable cookies through your browser settings if you prefer not to share this usage data.
3. How We Use Your Information (Purpose Limitation)
How We Use Your Information
We use the collected data exclusively for the following purposes:
To respond to your inquiries and schedule the requested Scoping Session.
To provide or improve our consulting services and tailor our recommendations based on your stated industry and challenges.
To send you relevant business updates or resources only if you have consented to receive them.
To maintain internal records for accountability and business development.
We will never sell or rent your personal data to third parties.
4. Data Security (Building Trust)
Data Security and Storage
We are committed to ensuring that your information is secure. We use appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
All data collected via our website forms is stored securely within the Google Workspace environment (Google Forms, Google Sheets) and is protected by industry-standard security measures.
5. Your Rights & Contact Information
Your Rights
You have the right to request access to the personal data we hold about you or request that we correct, update, or delete your information at any time.
Contact Us
If you have any questions regarding this Privacy Statement or the use of your data, please contact us at:
Email: john.traxler@keystonequalityconsulting.com
This policy was last updated on November 23, 2025